At Babycov, we understand that customer satisfaction is of utmost importance. We strive to provide high-quality baby teethers that meet the needs and expectations of our customers. However, if you are not completely satisfied with your purchase, we offer a refund policy to ensure your peace of mind.
Our refund policy allows you to request a refund within 30 days of your purchase. To be eligible for a refund, the teether must be unused, in its original packaging, and in the same condition as when you received it.
To initiate a refund, please contact our customer support team at support@babycov.com. Provide your order number and a brief explanation of the reason for your refund request. Our team will review your request and guide you through the refund process.
Once your refund request is approved, we will process the refund within 5 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or credit card provider.
Please keep in mind that our refund policy does not cover the following situations:
- Change of mind or personal preference
- Damage caused by misuse or improper care
- Normal wear and tear
If you believe your teether is defective or damaged upon arrival, please contact us immediately. We will assess the situation and provide a suitable solution, which may include a replacement or a refund.
For any further questions or concerns regarding our refund policy, please reach out to our customer support team. We are here to assist you and ensure your satisfaction with our products.
Thank you for choosing Babycov for your baby teething needs. We appreciate your trust in our natural and organic teething solutions.
